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Lifecykel Lifecykel

Frequently asked,
all answered.

How do I manage my subscription?

To manage your subscription, simply log in to your account.

Once you're logged in, head to the Subscription section. From there, you can update your payment details, adjust your delivery schedule, swap products, add new products or make any changes you need.

If you ever run into issues or need support, our team is here to help.

Will the 15% discount apply to every recurring order?

Yes, every recurring subscription order receives 15% off automatically as part of your Wellness Cykel.

How flexible is the Wellness Cykel?

Your Cykel fits your life.

Skip, pause, swap, or cancel anytime! No fees, no friction.

Wellness should adapt to you, not the other way around.

Can I change the products I subscribe to?

Absolutely. Your Wellness Cykel should evolve with you.

Log in to your account and visit the Subscription section to swap products, update your routine, or customise your Cykel as needed.

If you ever run into issues or need support, our team is here to help.

Where can I view/manage my Cykel Cash?

To view and manage your Cykel Cash, simply log in to your account.

From there, you can view you current Cykel Cash balance and redeem it against upcoming orders by toggling it "ON". If you ever run into issues or need support, our team is here to help.

Where can I use my Cykel Cash?

Cykel Cash can be applied to your upcoming subscription orders. Simply log in to your account and toggle it on before your next order is processed.

What Gifts will I receive?

The gifts you receive depend on your upcoming renewal and eligibility. To view any gifts you’ve earned, log in to your account and check your upcoming orders. Any applicable gifts will be shown there. Gifts are automatically included in your order, so there’s nothing you need to do, just sit back and wait for your next order to arrive.