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Lifecykel Lifecykel

Terms and Conditions

Terms and Conditions: Win The Ultimate Reset

1. Promoter

1.1 The promoter is Lifecykel Labs Pty Ltd, ABN 97 629 823 445, of 2 Wallum Pl, Byron Bay NSW 2481, Australia (“Promoter”).

1.2 The Promoter can be contacted at support@lifecykel.com.

1.3 Peninsula Hot Springs [legal entity name TBC] is a prize supplier only to the extent expressly stated in these Terms and Conditions. Booking.com is the issuer of the travel voucher only.

2. Permits

2.1 This Promotion is conducted under: [permit authority and permit number(s) TBC, or delete this clause if no permit is required].

3. Eligibility

3.1 Entry is open to legal residents of Australia aged 18 years or older at the time of entry.

3.2 Employees and immediate family members of employees of the Promoter, its related bodies corporate, and any agencies or third parties directly involved in conducting or administering the Promotion are not eligible to enter.

3.3 For the purposes of clause 3.2, “immediate family” means a spouse, de facto spouse, parent, child, sibling, grandparent, grandchild, step-parent, step-child or step-sibling, whether or not they live in the same household.

3.4 The Promoter may require an entrant to provide proof of identity, age, Australian residency and eligibility. If satisfactory proof is not provided within the time requested, the Promoter may declare the entry invalid.

4. Promotional Period

4.1 The Promotion opens at 12:00am AEST on Friday 2 October 2026 and closes at 11:59pm AEDT on Sunday 1 November 2026 (“Promotional Period”). All times are Australian Eastern time (Sydney/Melbourne).

4.2 Entries must be received by the Promoter during the Promotional Period. Entries received outside the Promotional Period are invalid.

5. How to Enter

5.1 Entry is available at https://lifecykel.com/pages/win-the-ultimate-reset during the Promotional Period.

5.2 No purchase is necessary to enter.

5.3 Eligible entrants may receive entries through the following methods:

Form Entry: 1 entry. Complete and submit the Promotion entry form with the entrant’s first name and a valid email address. Providing a mobile number or consenting to marketing is optional and is not required to enter.

Order Entry: [3] additional entries. Place one eligible completed order through the Australian Lifecykel website during the Promotional Period.

Birthday Sale Bonus Entries: [5] entries per eligible order. Between [12:00am AEDT Wednesday 14 October 2026] and [11:59pm AEDT Tuesday 27 October 2026], each eligible completed order through the Australian Lifecykel website earns [5] entries instead of the standard Order Entry. [CONFIRM: per order or once per person, and whether these stack with the standard Order Entry.]

5.4 [Maximum entries per person: TBC once clause 5.3 is confirmed.]

5.5 An Order Entry or Birthday Sale Bonus Entry is invalid if the relevant order is fraudulent, cancelled, refunded, reversed, subject to a payment failure or otherwise not successfully completed before the draw. Nothing in this clause limits an entrant’s rights under the Australian Consumer Law.

5.6 Entries made using false information, multiple identities, automated systems, scripts, bots or other improper means are invalid.

5.7 The Promoter may disqualify an entrant who tampers with the entry process, acts fraudulently or otherwise breaches these Terms and Conditions.

6. Free Alternative Entry Method

6.1 Entrants may receive the same number of additional entries available through the Order Entry method without making a purchase.

6.2 To receive [three] free alternative entries, an entrant must email support@lifecykel.com during the Promotional Period using the subject line:

3 FREE ENTRIES

6.3 [If bonus entries are offered, add the equivalent free method for the [5] entry tier, with subject line 5 FREE ENTRIES.]

6.4 Each email must include the entrant’s full name and the email address used to complete the Promotion entry form.

6.5 Each free alternative entry method may be used once per entrant. Duplicate, incomplete or late requests are invalid.

6.6 An entrant cannot receive both purchase-based entries and the equivalent free alternative entries.

6.7 Free alternative entry requests must be received before 11:59pm AEDT on Sunday 1 November 2026.

6.8 Free alternative entries are included in the same draw and have the same chance of winning as all other valid entries.

7. Prize

7.1 There is one prize package available for one winner and one guest nominated by the winner (“Guest”).

7.2 The total approximate retail value of the prize is $5,287.90 AUD, inclusive of GST where applicable.

7.3 The prize comprises:

Peninsula Hot Springs Stay (approximately $2,300 AUD)

  • Two nights’ accommodation for the winner and Guest in one Eco Lodge Springs Room at Peninsula Hot Springs, Mornington Peninsula, Victoria;
  • private in-room geothermal hot spring bath;
  • all-of-site geothermal bathing throughout the stay;
  • access to the adults-reserved Spa Dreaming Centre;
  • breakfast buffet each morning [CONFIRM];
  • dinner for two in the Spa Dreaming Centre Dining Room on both evenings;
  • one signature wellness activity of the winner’s choice, as offered by Peninsula Hot Springs;
  • complimentary sleep amenities; and
  • towel, robe and locker hire.

Travel Voucher ($500 AUD)

  • One $500 AUD travel voucher issued by Booking.com, subject to clause 9.

Lifecykel Product Prize ($2,487.90 AUD)

  • One Professional Biohacker Set, comprising six 120ml bottles, valued at $1,588.50 AUD [CONFIRM quantity]; and
  • twelve bottles of Lifecykel Liposomal NR+, valued at $899.40 AUD.

7.4 Prize values are based on the recommended retail value at the time these Terms and Conditions were prepared. The Promoter accepts no responsibility for any variation in prize value.

7.5 The prize is awarded to the winner. The Guest does not receive an independent or separately transferable interest in the prize.

8. Peninsula Hot Springs Stay Conditions

8.1 The Guest must be aged 16 years or over. A Guest aged 16 to 17 years must be accompanied by an adult.

8.2 The stay must be booked and redeemed within 12 months of the winner being notified.

8.3 Accommodation and dining reservations are subject to availability at the time of booking. [Blackout dates, if any, TBC with Peninsula Hot Springs.]

8.4 The stay is not transferable, exchangeable or redeemable for cash or other products or services, and cannot be used in conjunction with any other offer, promotion or discount.

8.5 Any additional treatments, dining, beverages, retail purchases or experiences not specifically listed in clause 7.3 are at the winner’s own expense.

8.6 Changes or cancellations are subject to Peninsula Hot Springs’ accommodation booking conditions. Cancellations or amendments made within seven days of the booking date may result in forfeiture of the prize.

8.7 The winner is responsible for arranging and paying for their own transport to and from Peninsula Hot Springs, including airfares, transfers, fuel, parking, travel insurance and personal expenses.

8.8 Peninsula Hot Springs’ standard conditions of entry and accommodation terms apply.

9. Travel Voucher Conditions

9.1 The travel voucher will be provided as a $500 AUD credit, voucher or promotional code redeemable through Booking.com towards [eligible flights / eligible travel bookings: CONFIRM].

9.2 The voucher will be issued to the winner within [one business day] after the winner has accepted the prize, provided the information reasonably required by the Promoter and satisfied the Promoter that they are eligible to win.

9.3 The voucher must be redeemed personally by the winner, is not transferable, cannot be sold and cannot be redeemed for cash.

9.4 Any amount exceeding the voucher value, including fares, taxes, surcharges and fees, is the winner’s responsibility.

9.5 The voucher expires [insert confirmed expiry period or date] and must be redeemed before that date.

9.6 Bookings are subject to the voucher supplier’s terms and conditions, availability and any applicable fare rules.

9.7 The Promoter is not responsible for pricing, availability, cancellations, delays, schedule changes or any act or omission of the voucher supplier or booking platform, except to the extent required by law.

9.8 The Promoter is not responsible for replacing a voucher that is lost, deleted, stolen, expired or used without the winner’s permission, except to the extent required by law.

10. General Prize Conditions

10.1 The prize is not transferable, exchangeable or redeemable for cash.

10.2 The winner may nominate or replace their Guest only with the Promoter’s prior written approval and before the relevant bookings have been finalised.

10.3 The winner and Guest must comply with all terms, conditions, policies, venue rules and reasonable directions imposed by the Promoter and prize suppliers.

10.4 If the winner or Guest is refused entry to or removed from the venue because of their behaviour, intoxication, failure to comply with applicable conditions or any unlawful conduct, the Promoter is not required to provide compensation or a replacement prize.

10.5 If the winner does not use any component of the prize, that component is forfeited and no cash, refund, credit or replacement will be provided.

10.6 The Promoter may substitute any prize component with another of equal or greater value if the original becomes unavailable for reasons beyond the Promoter’s reasonable control, subject to any approval required by a relevant regulatory authority.

10.7 The Lifecykel Product Prize will be delivered to one valid Australian residential address nominated by the winner within [48 hours] after the winner’s eligibility has been confirmed.

10.8 The Promoter does not control Peninsula Hot Springs, Booking.com or other prize suppliers and is not responsible for their acts, omissions, cancellations or operational decisions, except to the extent required by law.

11. Draw

11.1 The winner will be selected by random computerised draw via https://www.random.org/draws/ at [8:00:00am AEDT on Monday 2 November 2026] at 2 Wallum Pl, Byron Bay, New South Wales 2481.

11.2 The first valid entry randomly selected will be the provisional winner, subject to eligibility verification.

11.3 The Promoter may also draw up to [5] reserve entrants, in order of selection, to be contacted if the provisional winner is ineligible or does not accept the prize within the required timeframe.

12. Winner Notification and Publication

12.1 The provisional winner will be contacted by email [and telephone] as soon as reasonably practicable after the draw.

12.2 The provisional winner must respond, confirm acceptance of the prize and provide any requested eligibility information within [7 days] of the Promoter’s first attempted contact.

12.3 The winner’s first initial, surname and state or territory will be published through Lifecykel email on [Monday 2 November 2026 / date TBC]. The winner will also be notified directly.

12.4 The winner consents to the publication of their first initial, surname and state or territory as required by applicable laws and permit conditions.

13. Unclaimed Prize and Reserve Entrants

13.1 If the provisional winner cannot be contacted, does not accept the prize within [7 days], is found to be ineligible or otherwise fails to comply with these Terms and Conditions, the Promoter may award the prize to the first eligible reserve entrant, who must respond within [7 days].

13.2 If no reserve entrants were drawn or all are unavailable or ineligible, an unclaimed prize draw will be conducted at [time and date TBC] at 2 Wallum Pl, Byron Bay, New South Wales 2481, using the same method as the original draw, subject to any applicable regulatory approval.

13.3 Any replacement winner will be contacted as soon as reasonably practicable and published as required by applicable laws and permit conditions.

14. Verification and Invalid Entries

14.1 The Promoter may verify the validity of entries and entrants at any time.

14.2 The Promoter may disqualify any entrant who submits an incomplete, altered or fraudulent entry, provides false or misleading information, breaches these Terms and Conditions, tampers with the entry or draw process, uses automated entry software or engages in unlawful, abusive or threatening conduct.

14.3 If a winning entry is found to be invalid, the Promoter may award the prize to a reserve entrant or conduct another draw, subject to applicable laws and regulatory approval.

14.4 The Promoter’s decision is final, subject to applicable law, and no correspondence will be entered into.

15. Technical Issues

15.1 The Promoter is not responsible for entries that are lost, delayed, incomplete, corrupted or not received because of technical problems, network failures, website outages, email filtering or other circumstances beyond the Promoter’s reasonable control.

15.2 If the Promotion cannot be conducted as planned because of fraud, technical failure, unauthorised intervention or another cause beyond the Promoter’s reasonable control, the Promoter may modify, suspend, cancel or terminate the Promotion, subject to any approval required by a relevant regulatory authority.

16. Liability

16.1 Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.

16.2 Subject to clause 16.1, the Promoter is not liable for any loss, damage, expense, injury, delay or disappointment suffered in connection with entering the Promotion, accepting or using the prize, travel, accommodation, a prize supplier, a cancellation or schedule change, or circumstances beyond the Promoter’s reasonable control.

16.3 The winner and Guest participate in the prize at their own risk, including any bathing, wellness or travel activity, and are responsible for considering whether it is suitable for their personal circumstances.

17. Personal Information and Privacy

17.1 The Promoter collects personal information including an entrant’s name, email address and, where voluntarily provided, mobile number.

17.2 Personal information is collected to conduct and administer the Promotion, validate entries, contact and verify the winner, publish winner details where required, fulfil the prize, and comply with legal, regulatory and record-keeping obligations.

17.3 The Promoter will handle personal information in accordance with the Australian Privacy Principles, the Privacy Act 1988 (Cth) and its Privacy Policy at https://lifecykel.com/pages/privacy-policy.

17.4 If an entrant is selected as the winner, the Promoter may disclose the winner’s and Guest’s personal information to Peninsula Hot Springs, Booking.com and other parties reasonably required to administer and fulfil the prize.

17.5 If requested information is not provided, the Promoter may be unable to process an entry, verify an entrant or provide the prize.

18. Lifecykel Marketing Consent

18.1 Entry does not require an entrant to consent to receive marketing communications from Lifecykel.

18.2 Where an entrant separately opts in through a designated unticked checkbox, the entrant consents to receiving email marketing communications from Lifecykel. Where an entrant voluntarily provides a mobile number and separately opts in, the entrant consents to SMS marketing communications from Lifecykel.

18.3 Marketing consent is optional and may be withdrawn at any time using the unsubscribe facility in the relevant communication. Withdrawing consent does not invalidate an otherwise valid entry.

18.4 Marketing communications will identify the sender and include a functional unsubscribe facility in accordance with the Spam Act 2003 (Cth).

19. General

19.1 The Promoter may amend these Terms and Conditions if reasonably necessary because of circumstances beyond its control, subject to applicable laws and any approval required by a relevant regulatory authority.

19.2 Any taxes that may arise from accepting or using the prize are the responsibility of the winner. Entrants should obtain their own independent financial or tax advice where appropriate.

19.3 If any provision of these Terms and Conditions is invalid or unenforceable, it will be severed and the remaining provisions continue to apply.

19.4 These Terms and Conditions are governed by the laws of the entrant’s home state or territory, and entrants submit to the non-exclusive jurisdiction of the courts of that state or territory.

19.5 By entering the Promotion, entrants confirm that they have read, understood and agreed to these Terms and Conditions. These Terms and Conditions are in addition to any terms and conditions of Peninsula Hot Springs or Booking.com that apply to the prize.